Refund policy

Returns

We want you to be happy with your purchase! Please shop with confidence knowing that you may return or exchange stock items within 60 days of receipt. They must be in new, resell-able condition with original packaging (story card and velvet bag). Gold jewelry is a custom item and is not returnable. Shipping cost to and from is the buyer's responsibility. Please pack your item well to protect from damage and ship via a trackable, insured service in case of loss en route.
Return your item to:
Celtic Reader / Mobius Jewelry & Gifts
330 Hollie Dr E
Belford, NJ 07718
USA

Refunds & Exchanges
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and processed your refund or exchange. 

Exchanges (if applicable)
Items may be replaced if they are defective or damaged. If you need to exchange it for the same item, send us an email at janet@celticreader.com and send your item to: 330 Hollie Dr E Belford New Jersey US 07718.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver. Alternatively we can process an exchange for another item. 

Shipping
To return your product, you should mail your product to: 330 Hollie Dr E Belford New Jersey US 07718

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.