Can I Track My Order Once It Ships?
You will receive an e-mail with the tracking number for your order when your items ship out. You can also log in to your account to access tracking information. Silver items ship via US Mail. Gold items ship via UPS and require a signature for delivery.
How Long Will It Take To Receive My Order?
All in stock items ship from New Jersey within 1 to 3 business days via US Mail. Most packages arrive within 3 to 5 business days. For faster delivery, you may want to choose an express mail delivery upgrade. If in doubt, please contact us via our contact form! We reply as quickly as possible (your gift giving is important to us).
May I Ship My Order Via a Faster Service?
You may upgrade your order to express for $14 additional. This is for US only delivery. Express Mail delivers to US destinations within one to two days from ship date (except Sundays). If you require your item by a specific date, please send us a message via our contact form with your order number and the date. We do our best to accommodate your gift giving needs.
How Will Your Charge Show Up on My Credit Card Statement?
Mobius Jewelry & Gifts is part of Celtic Reader and The Paw Is Mighty.
On your credit card or paypal statement, our company may appear as "Mobius Jewelry", "The Paw Is Mighty" or "Celtic Reader."
How Much Is Shipping?
Shipping is Free on all orders to US destinations.
You may upgrade your order to express shipping for a flat order fee of $14.
I Live Outside the US - Can You Ship to Me? How Much Is the Shipping?
We ship to many countries outside the US. If you do not see shipping options for your country listed in checkout, please contact us for a freight quote. Please note our $14 express shipping option applies to US only orders. Non jewelry items may require additional postage.
International Shipping Costs For Jewelry Orders Are As Follows:
Canada: First Class Mail $10 / Priority Mail $19.95
United Kingdom: First Class Mail $12 / Priority Mail $29.95
Ireland: First Class Mail $12 / Priority Mail $29.95
Australia: First Class Mail $12 / Priority Mail $29.95
China: Priority Mail $34.95
Hong Kong: Priority Mail $34.95
Japan: Priority Mail $34.95
Other countries - please email us for cost!
Any applicable custom's duties or fees assessed upon arrival are the recipient's responsibility.
Once your package leaves the US it may be difficult to track and delivery times vary widely. Please be patient.
Where Do You Ship From?
All packages ship from central New Jersey in the United States.
Do Mobius Bracelets Come In Different Sizes?
The mobius bracelets come in one size only, 7 7/8" in circumference. If your bracelet is too small, try wearing it on your non-dominant hand - so if you are left handed, try it on on your right hand. Our non-dominant hand tends to be a bit smaller, although we don't notice it! If your bracelet does not fit, you can return it within 30 days of receipt - see our return policy below. ** Please note that the popular Serenity Prayer does come in a mobius bracelet, a small cuff or a large cuff; the cuff style bracelet is adjustable and may fit nicely if the mobius does not.
Is Your Jewelry Pure Sterling Silver or 14 K Gold? Where Is It Made?
Yes, all of our jewelry is pure sterling silver. It is stamped .925 on the inside. We also make each piece in 14 K gold by custom order - each exquisite piece is made especially for you. All of our jewelry is made here in the USA in upstate New York. Laurel Elliott DVB New York adhere to strict environmental guidelines on the manufacture of each piece. You can rest assured that each item is a pure silver or gold work of the very finest craftsmanship, made with the greatest attention to detail.
My Item Is a Gift. Do You Offer Gift Wrapping Services?
Yes, we offer gift wrap at no charge. We love sending your gifts! Simply write us a note - there is a "notes" field in check out when you place your order. Also, if you would like a note enclosed, you may include the text for your message as well.
What Forms of Payment Do you Accept? How May I Order?
CREDIT CARD: We accept Visa, Mastercard, American Express and Discover on our secure web site.
PAYPAL: You may also place your order on our secure web site and pay using your paypal account.
PHONE ORDERS: Should you desire to place your order over the phone with a credit card, simply send us a message with your name and phone number via our contact page and we will gladly give you a ring. Please allow up to 24 hours for a reply.
Will I Be Charged Sales Tax on My Order?
All shipments to New Jersey will be charged NJ sales tax.
What Is Your Return Policy?
We want you to be happy with your purchase! Please shop with confidence knowing that you may return or exchange stock items within 60 days of receipt. They must be in new, resell-able condition with original packaging (story card and velvet bag). Gold jewelry is a custom item and is not returnable. Shipping cost to and from is the buyer's responsibility. Please pack your item well to protect from damage and ship via a trackable, insured service in case of loss en route.
Return your item to:
Celtic Reader / Mobius Jewelry & Gifts
330 Hollie Dr E
Belford, NJ 07718
Credit Card Security
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Mobiusbracelet.com does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. We NEVER sell or rent our mailing list. Your privacy is of paramount importance to us.